CarePoint Timeclocks (Ascentis)

Role: UI/UX Designer, Visual Designer, UX Researcher Timeline: 2020-2021 Tools: UXPin, Sketch, Trello, JIRA, Teams

Overview: I designed user interfaces for physical timeclock machines during 2020. As a reaction to the onset of the covid pandemic, this project exclusively used voice controls, thermal scanning, and facial recognition to provide a touch-free experience for our users. Features included allowing employees to clock in-and-out of work, allowing entry to guests, and allowing group scans of entire shifts.

How I worked: As the head designer for this project, my tool of choice was UXPin. It allowed me to create and share functional prototypes that helped convey our design vision to everyone involved. It was imperative that we moved quickly to respond to the needs of our users during this time. The collaborative tools such as its commenting system and live editing capabilities allowed me to work at a record-breaking pace.

The early months of the pandemic came with much uncertainty and our design demands changed often as our understanding took shape. Constant communication with product and engineering, along with holding regular check-ins with our users, contributed to our success. It allowed me to make iterative changes that best served our users as everyone’s knowledge grew in real-time. I learned early from our users how important a terse check-in process was and I allowed it to drive the minimalist simplicity of the interface wherever possible to avoid creating any hold-ups during the process.

In the end we were able to create and ship many units to our clients and the project was seen as a success. I was proud that my designs could help bring safety and peace of mind to our users. Likewise, I was excited to learn that my work on this project was featured in an article written by Forbes.